An AI receptionist built for UK private dental — answering new patient enquiries, triaging dental emergencies, qualifying Invisalign and implant cases, and booking the callback or the appointment itself. 24/7. Live in 48 hours. Works alongside your Dentally, SOE EXACT or iSmile setup.
Dial the number. Say you've got toothache and you're a new patient. See how she triages you.
The new-patient enquiry that rang yesterday while your receptionist was with a patient? They booked in with the practice down the road.
New-patient enquiries in UK private dental are won on the first phone call. The person ringing you is not loyal yet — they're shopping. They found three practices on Google, they're ringing all of them, and whoever answers the phone first, answers their questions, and offers them a slot wins the patient.
If your reception is running the front desk, handling walk-ins, processing payments and sending recall reminders, calls go to voicemail during working hours. At 6pm they always do. On Saturday afternoon they always do. That Invisalign enquiry on Sunday evening doesn't come back — it books with someone else on Monday morning.
Sophie triages the urgency, qualifies if they're an existing patient elsewhere, checks their availability, and offers next-day emergency slot or same-week consultation.
"Hi, I've broken a back tooth, I'm in a lot of pain, and I'm not a patient of yours yet. Can you see me tomorrow? And roughly what's it going to cost me?"
The caller has done their research. They want to know: case length, whether they can see before/after cases, finance options, total cost. Sophie walks through the qualification, books a consultation, and sends them a welcome SMS with your portfolio link before they've hung up. Average private Invisalign case in the UK: £2,800 – £5,500.
These are six-month decision cycles. Callers ring repeatedly — consultations, scans, finance. Sophie recognises returning callers by number, picks up their thread, and books the next step without them repeating themselves. Average single-tooth implant in the UK: £1,800 – £3,500. Full-mouth rehab: £15,000 – £35,000.
Pain-driven callers book the first practice that answers, full stop. At 9pm on a Friday, that's never you. Sophie triages severity (bleeding, swelling, broken restoration), offers your next emergency slot, and if full, sends an SMS with your partner practice backup. Emergency fee + restorative treatment: £150 – £1,200.
Every other AI receptionist either came from a law firm template or a call centre. Sophie's dental flow was written from scratch for UK private practice.
Sub-2-second answer. No rings, no "please hold." Critical for emergency callers who'll hang up after three rings and dial the next practice.
"Good afternoon, thank you for calling [Your Practice]. This is Sophie — I'm here to help. Are you an existing patient with us, or is this your first time calling?"
"Are you in pain right now?" Sophie escalates emergencies instantly. Pain + swelling + bleeding = she checks your emergency slot list and offers the next available. No pain = standard consultation flow.
"What brings you in today — a check-up, something cosmetic, a specific treatment?" Sophie routes cosmetic/implant callers to a longer qualification, routine to a short booking flow, emergencies to triage.
Just like PI law has "already represented," dental has "registered elsewhere." Sophie asks gently, and if they're a patient elsewhere, she confirms whether they want records transferred or a second opinion.
Sophie gives indicative cost ranges for the treatment type they've described and asks if they'd like to hear about 0% finance or monthly payment plans. Transparency up front kills no-shows after consultation.
If your diary integration is live, Sophie books directly into the correct clinician's list. If not, she captures preferred slot windows and books a receptionist callback for that morning.
The caller gets an SMS before they've finished hanging up — booking details, your address with Google Maps link, your before/after gallery, new-patient forms. They're sold on you before the appointment.
Linda is a chat-and-SMS-first tool built by a fintech team. Vocetica is voice-first, built for UK dental from day one. We don't force your callers to text.
Platform-first products: you build the receptionist, you maintain it, you debug it. Vocetica delivers a finished product in 48 hours and manages it for you.
Moneypenny is human call answering — per-minute pricing, variable agent quality, obvious "outsourced call centre" energy to the caller. Sophie sounds like your practice. Every time.
Dentally is a practice management system. Sophie is your receptionist. She writes into Dentally — she's not trying to replace it.
Some "AI receptionist" products route hard calls to a shared human call centre. Your patient data goes to a shared agent pool. Sophie is fully autonomous, full stop. No shared humans. No shared data.
We say "works alongside Dentally / SOE EXACT / iSmile" because we send leads into those systems via API or email workflow. We don't pretend to have deep native integrations we haven't built.
Conservative UK private dental economics, honest numbers:
Founding cohort pricing for the first five UK private dental practices. First month free. No setup fee waived during cohort. Locked-in rate for the life of your subscription.
See Full Pricing & ROI Calculator →Tell Sophie you've broken a tooth and you're in pain. Or tell her you want Invisalign and you've had 3 quotes. See how she triages.
"Hi, I've broken a back tooth, I'm in a lot of pain, and I'm not a patient of yours yet. Can you see me tomorrow?"