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How it works

Your AI receptionist, explained.

From first ring to booked callback — exactly what happens when someone calls your firm.

The 8-stage call flow

Every call. The same professional standard. Every time.

1

Instant answer

No rings. No waiting. No voicemail. Stacy answers within two seconds — 6am or midnight, Monday or Christmas Day.

2

Warm greeting

Professional. Warm. Human. Callers can't tell the difference.

“Good morning, thank you for calling [Your Firm]. My name's Stacy — I'm here to help. Is now a good time to talk?”
3

Intent qualification

Stacy identifies what the caller actually needs — booking, quote, emergency, complaint, rebook — and adapts her questions accordingly.

4

Eligibility / triage

For dental: severity of pain, time since onset, NHS-vs-private. For law: limitation period, jurisdiction, accident type. Handled sensitively, never robotic.

5

Decision step

Books the appointment, qualifies the claim, captures the lead, or escalates to a human. Stacy chooses the right path automatically.

6

Detail capture

Name, phone, email, preferred time, special requirements. Everything your team needs to follow up a warm, pre-qualified contact.

7

Confirmation

SMS confirmation sent to the caller. Calendar invite or CRM record created. No manual data entry on your end. Ever.

8

Handoff

Logged in your software. Visible in your CRM. Notification to the right team member. Stacy is consistent. She never has a bad day.

Plugs into your stack

Your existing systems. Stacy just answers.

No parallel CRM. No new diary. Stacy books in the software your team already uses — and keeps it tidy.

Dental
Dentally · Pabau · SOE · EXACT · Carestream
Law
Clio · LEAP · Salesforce · GoHighLevel
Calendar
Google · Outlook · Cal.com
Comms
SMS · Email · Slack · Teams

Hear it on a real call. Decide later.

Talk live in 30 seconds, or call the demo line.