Understands context
Adapts to nervous, impatient or confused callers. Mirrors pace, shows empathy, guides the conversation.
Every call answered. Every lead qualified. Every callback booked. 24 hours a day, 7 days a week — including the calls your team can't get to.
90 seconds. No obligation. Hear it handle a real PI enquiry.
You spent thousands on marketing to make that phone ring. Then nobody answered. The average personal injury claim is worth £3,500 to your firm. Miss just one call per week and that's £182,000 in potential claims walking out the door every year. Even at a conservative 25% conversion, that's £42,000 in lost revenue. Evenings. Weekends. Bank holidays. Lunch breaks. Every unanswered call is money in a competitor's pocket.
No rings. No waiting. No voicemail. Stacy answers within two seconds — 6am or midnight, Monday or Christmas Day.
Professional. Warm. Human. Callers can't tell the difference.
“Good morning, thank you for calling [Your Firm]. You've reached our claims line. My name's Stacy — I'm here to help you find out whether you might have a valid claim. Is now an okay time to talk?”
Stacy identifies the type of accident — RTA, slip and fall, workplace injury, medical negligence — and adapts her questions accordingly.
Claims must be within three years. Stacy checks the date and handles it sensitively. If outside the window, she explains honestly and offers a solicitor review for exceptions.
Stacy establishes fault gently, without legal jargon: “In your view, was the accident caused by someone else rather than yourself?”
Stacy asks about injuries and medical treatment with genuine empathy. “I'm sorry to hear that. Have you seen a doctor or had any treatment?”
If the caller already has a solicitor, Stacy handles it diplomatically — no hard sell, just a soft offer for a second opinion if they're not happy.
Full name, phone number, preferred callback time. Everything your solicitor needs to call back a warm, pre-qualified lead.
Adapts to nervous, impatient or confused callers. Mirrors pace, shows empathy, guides the conversation.
Cost concerns, fear of court, previous rejections, existing representation — Stacy has a response for every hesitation.
UK English. Natural phrasing. “Brilliant.” “Right, so…” “I won't mislead you.” Not robotic. Not scripted.
One service. One price. One promise: qualified leads, or you walk away and owe nothing.
Annual: £1,250/month — save £3,000/year. Setup: £1,500 one-time. Less than the cost of one missed case per month.
Pilot offer available for the next 5 firms. First month completely free. No setup fee. If it doesn't deliver qualified leads in 30 days, you walk away and owe nothing.
| Call Centre | In-house | Voicemail | Vocetica | |
|---|---|---|---|---|
| Monthly cost | £3,000–5,000 | £2,000–2,500 | £0 | £1,500 |
| Available 24/7 | Sometimes | No | Yes (no answer) | Yes |
| Qualifies PI claims | No | Sometimes | No | Every time |
| Books callbacks | No | Sometimes | No | Automatically |
| Missed calls | Many | After hours | All after hours | Zero |
Dial the demo. Pretend you've been in an accident. See how Stacy handles your call.